FAQs

Welcome to the Edx Education FAQ hub. At Edx Education, we are dedicated to empowering young minds through innovative and engaging educational tools. We take great pride in our mission to provide quality learning materials to children worldwide, and we understand that both our parents, teachers, and global distributors play a crucial role in this journey.

This comprehensive FAQ page is designed to answer our most common queries—helping parents and teachers navigate our educational resources, while providing distributors with the essential information needed to succeed in their partnership with us. Explore our resources below to make the most of our products and join us in supporting every child’s developmental milestones.

About Edx Education & Learning

Our core range is thoughtfully designed to support children through their most critical developmental stages, from 18 months to 10 years old. However, we also offer a specialized selection of teaching resources and manipulative tools tailored for high school students and seniors, ensuring that the joy of hands-on discovery remains accessible at every stage of life.

At Edx Education we create educational resources for children foundation skills and key developmental areas. Our educational materials are created to serve seven specific learning and developmental areas:

Gross Motor Skills – Focus on large movement through active play helps develop coordination.
Fine Motor Skills – Focus on small movement through active play strengthening small muscle group and improving hand–eye coordination.
Social and Emotional Development – Through play children will learn to manage their emotions, work with others and resolve conflict.
Speech and Language – Describe, discuss and explore with our range of materials, children will be developing vital oral language skills and the ability to express themselves.
Cognitive Development – Purposeful play improves cognitive development stimulating the child’s problem solving and thinking ability.
Curiosity – Develop children’s problem solving ability via their natural curiosity about the world around them.

Edx Education's toys stand out in the market due to our unwavering commitment to quality, safety, and educational impact. Our toys are designed with specific learning objectives in mind, ensuring they stimulate cognitive, creative, and physical development. Edx Education's global presence and sustainability efforts further reinforce their dedication to providing educational tools that inspire learning, creativity, and growth.

All our educational toys are for development stages and cater for children with additional needs.

Many of our most beloved ranges are specifically designed to bridge the gap between play and STEM (Science, Technology, Engineering, and Mathematics)—often adding the 'A' for Arts to encourage creative problem-solving.
Our top recommendations for hands-on STEAM learning include Rainbow Pebbles®, My Gears® Junior GeoStix® and GeoLand® ranges.
By turning complex concepts into tangible experiences, we help children develop the critical thinking skills they need for the future.

We release new products annually.

Product Details & Resources

You can explore our products by Age, Category, Collection, Price and more filter on our product pages.

Batteries not required in any of our toys.

Every Edx Education product is engineered to the highest global standards to ensure they withstand vigorous, daily use—whether they are being explored in a school setting or at home. Our commitment to quality means our tools are not only safe and non-toxic but built to be passed down from one curious learner to the next.

Various materials, please see each individual product description.

Yes, most of the products come with online resources or videos. Please see each individual product description.

Wash in warm soapy water and dry or wipe down with antibacterial wipes.

Yes, there are different age ranges for e.g. Junior Rainbow Pebbles® are for 18mths+ and Rainbow Pebbles 3yrs+. Please see each individual product description.

Safety, Quality & Awards

At Edx Education, our unwavering commitment lies in promoting ethical and sustainable practices throughout our work and supply chain. To ensure the highest standards, our supply chain and products for our educational ranges and toy lines are ethically and compliance audited by global auditing organisations (EN71, CPSIA, ASTM, CCC, Sedex, ISO 9001, ISO1 4001).

For specific certification documents or regional compliance details, please contact your local distributor.

Yes, we take product safety seriously and adhere to international safety standards and regulations.

To ensure the highest standards, our supply chain and products for our educational ranges and toy lines are ethically and compliance audited by global auditing organisations (EN71, CPSIA, ASTM, CCC, Sedex, ISO 9001, ISO1 4001). For specific certification documents or regional compliance details, please contact your local distributor.

We are incredibly honored that our commitment to quality, innovation, and "learning through play" has been recognized by prestigious organizations worldwide. These awards reflect our dedication to creating resources that are both educationally effective and a joy for children to use.
Our award-winning ranges includes Absolutely Mama Awards 2025, City Kids Green Awards 2025, Tillywig Toy Awards, Academics' Choice Awards, National Parenting Product Awards. We have also been proud recipients of the Teachers' Choice Awards, Independent Toy Awards, and recommendations from the Good Play Guide, ensuring our products are trusted by experts and families alike.
Please see each individual product description.

Sustainability & Ethics

Edx Education have committed to ethical practices. Details can be found here: https://edxeducation.com/sustainable-products-initiative/

Yes, we have our new Green n Learn and Green n Play ranges. Details can be found here: https://edxeducation.com/sustainable-products-initiative/

Details can be found here: https://edxeducation.com/sustainable-products-initiative/

Shopping & Customer Support

While we do not sell physical products directly through our website at this time, our global network ensures Edx Education resources are available in over 90 countries! To find online shops available, please visit our Where to Buy page.
If you need further assistance locating a specific item in your region, our team is happy to help. Please reach out to Anna@edxeducation.com for detailed information regarding your local distributor or retail options.

We accept PayPal for international orders of our online resources. Please note that online checkout is not available for customers in Taiwan. For purchases within Taiwan, please contact Anna@edxeducation.com directly for alternative payment options and assistance.

Contact your local supplier for discounts and special offers.

Please fill out the quick form on our Contact Us page or email us directly at Anna@edxeducation.com. A member of our team will be in touch to assist you.

Distribution & Business Operations

Yes, on request for current customers. Please contact: anna@edxeducation.com

Depending on the Regions minimum order quantities differ. Please contact: anna@edxeducation.com

Yes, contact anna@edxeducation.com for more information on our wholesale information for distributors

Yes, you can use for preferred logistics provider.

For customs/importing requirements, this is generally up to the Region, there is no one size fits all.

Yes, we do offer a back-order system for out-of-stock items.

Yes, generally 1 year from the date of invoice.

The safety and well-being of the children using our resources are our absolute priority. While every Edx Education product undergoes rigorous testing to meet and exceed the highest global safety standards (including EN71, ASTM, and CPSIA), we take any community concern very seriously.
In the rare event of a safety inquiry or a formal product recall, we follow a transparent and immediate protocol:
. Open Communication: We work closely with our global network of distributors and retailers to ensure information is shared swiftly and accurately.
. Direct Support: If you have any concerns regarding a product you have purchased, please fill out the form on our Contact Us page or email us directly at Anna@edxeducation.com.
. Expert Review: Every inquiry is personally handled by a member of our team to ensure a thorough and helpful resolution.
We are committed to maintaining the high level of trust that educators and parents have placed in us for over 30 years.

No, we do not offer exclusive rights to any Regions.

Our marketing team can provide images, videos, etc.

Our marketing team can provide guidelines

The latest digital catalogue will be provided to all customers of Edx Education. There is also a link online containing all ranges: https://edxeducation.com/pages/catalogue

Yes, for each Region.

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