Distributor FAQs

Welcome to the Edx Education Distributor FAQ page. At Edx Education, we take great pride in our commitment to empowering young minds through innovative and engaging educational tools. Become a distributor of our educational products and join us in our mission to provide quality learning materials to children worldwide.

We understand that as a distributor, you play a crucial role in making these resources accessible to a broader audience. This FAQ page is designed to provide you with the essential information you need to understand our products, our partnership opportunities, and the support we offer to help you succeed in your distribution efforts.

Product Information:

Can you provide detailed product specifications and catalogues?

The latest digital catalogue will be provided to all customers of Edx Education. There is also a link online containing all ranges: https://edxeducation.com/distributor/catalogue/

What are the unique selling points of your toys compared to competitors?

Edx Education’s toys stand out in the market due to our unwavering commitment to quality, safety, and educational impact. Our toys are designed with specific learning objectives in mind, ensuring they stimulate cognitive, creative, and physical development. Edx Education’s global presence and sustainability efforts further reinforce their dedication to providing educational tools that inspire learning, creativity, and growth.

Are there any certifications or awards that your products have received?

At Edx Education, our unwavering commitment lies in promoting ethical and sustainable practices throughout our work and supply chain. This dedication extends to the creation of eco-friendly toys, also known as ‘green toys.’

To ensure the highest standards, our supply chain and products for our educational ranges and toy lines are ethically and compliance audited by global auditing organisations (EN71, CPSIA, ASTM, CCC, Sedex, ISO 9001, ISO1 4001).

Do you offer product training or information sessions for our sales team?

Yes, product training can be given to customers on request.

Ordering & Pricing:

What are the minimum order quantities?

Depending on the Regions minimum order quantities differ. Please contact: anna@edxeducation.com

Are there volume discounts or tiered pricing structures available?

Yes, there are volume discounts for customers. Please contact: anna@edxeducation.com

Is there a price list available for distributors?

Yes, on request for current customers. Please contact: anna@edxeducation.com

Delivery & Logistics:

Can we arrange our own shipping or use our preferred logistics provider?

Yes, you can use for preferred logistics provider.

Are there any shipping or handling fees we should be aware of?

For customs/importing requirements, this is generally up to the Region, there is no one size fits all.

Exclusivity & Territory:

Do you offer exclusive distribution rights for specific territories or regions?

No, we do not offer exclusive rights to any Regions.

Marketing & Branding:

Do you provide marketing materials or promotional items for distributors?

Our marketing team can provide images, videos, etc.

Are there any co-branding opportunities?

We would love to hear of opportunities to co brand. Please contact: anna@edxeducation.com

What are the guidelines for using your brand name and logo in our promotions?

Our marketing team can provide guidelines

Returns, Damages, & Warranty:

Do you provide a warranty on your products? If so, what are the terms?

Yes, generally 1 year from the date of invoice.

How do you handle product recalls or safety concerns?

We have never experienced recalls or safety concerns as all products are tested to the highest standards.

Stock & Inventory:

How frequently do you update your product range?

We release new products annually.

Do you offer a back-order system for out-of-stock items?

Yes, we do offer a back-order system for out-of-stock items.

Support & Communication:

Is there a dedicated account manager or point of contact for distributors?

Yes, for each Region.

How frequently do you update distributors on company news, product updates, or market trends?

Sign up to our monthly newsletter: www.edxeducation.com

Future Plans & Growth:

Are there upcoming products or lines that we should be aware of?

Yes, we have our new Green n Learn and Green n Play ranges. Details can be found here: https://edxeducation.com/sustainable-products-initiative/

How frequently do you update distributors on company news, product updates, or market trends?

Sign up to our monthly newsletter: www.edxeducation.com